Contact Us
We'd love to hear from you! Whether you have a question about our features, need technical support, want to provide feedback, or just want to say hello, please don't hesitate to reach out. Fill out the form below, and our team will get back to you as soon as possible, usually within 24-48 hours.
Contact Information
If you prefer to reach us directly, here are our contact details. Our support team is available during business hours to assist you with any inquiries.
Phone
Address
123 Music Avenue
Harmony City, HC 12345
United States
Hours
Monday-Friday: 9AM-6PM
Saturday: 10AM-3PM, Sunday: Closed
Frequently Asked Questions
Before reaching out, you might find the answer to your question in our frequently asked questions section below.
How do I reset my password?
To reset your password, click on the "Forgot Password" link on the login page. Enter your email address, and we'll send you instructions on how to create a new password. If you don't receive the email within a few minutes, please check your spam folder.
Is onlinepiano.us free to use?
Yes, onlinepiano.us offers a free basic version with access to essential features. We also offer premium plans with additional features, advanced lessons, and more song options. You can compare our plans on the pricing page to find the one that best suits your needs.
Can I use onlinepiano.us on my mobile device?
onlinepiano.us is fully responsive and works on smartphones and tablets. For the best experience on mobile devices, we recommend using the latest version of Chrome, Safari, or Firefox. You can also download our mobile app from the App Store or Google Play Store.
How do I report a technical issue?
If you encounter any technical issues, please use the contact form on this page and select "Technical Support" as the subject. Include as much detail as possible, such as the device you're using, browser version, and steps to reproduce the issue. Screenshots are also helpful when applicable.
Office Hours
Our support team is available during the following hours to assist you with any questions or concerns. Outside of these hours, you can still submit your inquiry through the contact form, and we'll respond during the next business day.
| Day | Hours |
|---|---|
| Monday | 9:00 AM - 6:00 PM |
| Tuesday | 9:00 AM - 6:00 PM |
| Wednesday | 9:00 AM - 6:00 PM |
| Thursday | 9:00 AM - 6:00 PM |
| Friday | 9:00 AM - 5:00 PM |
| Saturday | 10:00 AM - 3:00 PM |
| Sunday | Closed |
Support Options
We offer multiple ways to get the help you need. Choose the option that works best for you:
Live Chat
Get immediate assistance from our support team during business hours. Our live chat feature allows you to connect with a representative in real-time.
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